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Termination Code...
If you havenít already done so, we suggest you read the Troubleshooting Alert Messages Overview.
Situation: Most termination codes are displayed to warn you that your MYOB AccountEdge data file may be damaged. Others may indicate a problem within your network. (Please see also the following alert message.) If a termination code message appears that doesn't clearly explain to you the problem that's occurred, be sure to write down the complete message, including any numbers that may follow it. This information will be extremely important in determining the nature and severity of the problem, if you aren't able to repair the problem yourself and need to call the MYOB AccountEdge technical support group.
Solution: Use the MYOB AccountEdge Data Optimization Assistant to optimize your file. Although the Optimization Assistant is designed to make your data file more efficient, it also is capable of fixing certain types of data file corruption.
You can find the MYOB AccountEdge Optimization Assistant in the MYOB AccountEdge folder that was created on your hard disk when you installed MYOB AccountEdge. If youíre able to optimize the file without further errors, we recommend that you then use the MYOB AccountEdge Data Verification Utility to be sure your data file is in its ìhealthiestî form. You can find the Verify Data File command under the File menu of MYOB AccountEdge.
If the Optimization Assistant or the Data Verification Utility indicates that the problem wasn't repaired, youíll need to restore your most recent backup. (If this is the case, be sure to optimize and verify the backup data file, as well, to be sure the problem didn't exist before you made the backup.) Before restoring a backup, however, we suggest that you call the MYOB AccountEdge technical support group to be sure this step is necessary. Since any transactions or records you entered after you made the backup will have to be reentered, restoring a backup should be done only after other options have been exhausted.
If you are repeatedly receiving termination codes while using MYOB AccountEdge, we suggest that you call the MYOB US technical support group to discuss your situation.
Termination Code...